What’s StorkBrokers?
StorkBrokers.com is an online marketplace that allows parents to sell all their no longer needed baby & kid items. There are approx. 60 million parents in America with children under 8 years old, and we all have a “poop ton” of items left over as our kids grow.
What makes StorkBrokers unique is that:
- It’s a community of parents who want to help each other,
- Most every parent already has a house full of inventory ready for sale, and
- If you don’t find what you’re looking for, you can request someone list it and we’ll notify you when they do.
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I’m sold. So, how do I create a StorkBrokers account?
On any page of the StorkBrokers.com site, you can either:
- Click “Create a new profile” or
- Sign in with facebook by clicking the “facebook connect” icon.
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Once I have an account how do I sign in?
There is a sign-in box at the upper right hand corner of every page. Just type in your email address and the password you entered on the Registration page, click on “Go,” and you’ll find yourself on your Profile page. Whenever you want to return to your Profile page, just click on “Profile.” Whenever you want to get to the StorkBrokers.com home page, click the StorkBrokers.com logo, on the upper left corner of every page.
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Once I’ve signed in how can I manage and protect my account?
Here are some important ways to manage and protect your account:
- Don’t provide your private information to unknown requesters - If you receive an email that asks you for private information from a organization that you know, instead of clicking on the link directly from the email, go to the organization’s website by typing the URL address in your browser. If there’s something that the organization needs from you, there is usually an announcement on their homepage. If you can’t find any information from the homepage, don’t hesitate to call the respective party to find out more.
- Don’t click on spam that will log you off the StorkBrokers site in an effort to make you log back on - If that happens, just exit the window, open a new window and log back on.
- Choose your password carefully - We recommend you choose a password that is not related to your email address or any of your other online accounts.
- Anti-virus software - Computer viruses can log and record keystrokes. Email and email attachment can contain viruses that find and send information from and to your files. Install the latest version of anti-virus software, update it often, and use it regularly to scan your computer.
- Spyware protection - Spyware is software downloaded onto your computer without your knowledge to collect personal information and to record your Internet usage. Install a spyware detection and protection program and keep it updated for optimum security and privacy protection.
- Internet firewalls - Firewalls are hardware or software that controls the flow of information to and from your computer. Firewalls also prevent unauthorized parties from gaining access to sensitive information stored on your computer. It’s especially important to use a firewall if you have a high-speed connection that’s always connected to the Internet.
- Monitor your account for suspicious activity - Check your StorkBrokers account regularly to ensure that no one has taken over or tampered with your account. It's a good idea to check all your online accounts, not just your StorkBrokers and PayPal accounts. If you see anything out of the ordinary with your StorkBrokers account, report it to StorkBrokers immediately. Act quickly to secure your StorkBrokers account, such as changing your password, to protect yourself from identity theft.
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Ok enough with the chit-chat...what are your fees?
Great question. So, there is no fee to join StorkBrokers, no fee to list products and no fee to upload photos. If your item does not sell, there are no fees at all. When your item does sell, we simply keep a flat 6% fee from the final sale of the item, which we then use to keep adding new features and updating the site. And we buy a little food for the hamsters that keep the site running.
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Shhh! What’s your privacy policy?
The information that you supply about yourself through any registration form on the Service, i.e., registration data, and other information about you, is subject to our privacy policy, as well as the privacy policies of the StorkBrokers.com Service Providers, as defined in our Terms of Service. For more information, see our full Privacy Policy.
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Uh oh, why can’t I log in?
If you can’t log in, make sure you’re using the right email address and password. It’s easy to make a typo or forget your login info, so write it down somewhere just in case. It’s also possible that routine maintenance is being conducted on our site, which could prevent access. If that’s the case, at least as a minor consolation, you can rest assured that the site will be much better when you are able to log on. However, if you have serious long-term log on issues, please shoot us a message at support@storkbrokers.com. We want to see your gorgeous face back on the site as soon as possible!
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What’s my password?
If you happen to forget your password, just click on the “Forgot Password” link, which is included on the upper right hand corner of every page, submit the requested info, and you’ll receive an email with your password before you can say, “Wow, that was fast!”
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How safe is my info?
Your privacy is very important to us, so we want you to feel completely confident that we will never sell your name, address or contact information to any other party. For more details, click on the Privacy Policy link, which is at the bottom of every page.
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Who should I contact if I have questions about the StorkBrokers.com site?
Click on the Contact Us link, located at the bottom of every page, and give us a piece of your mind!
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Will I get the customer support that I'm used to?
Well, that depends on what you’re used to, doesn’t it? But, how about this - We love our members and want them to stay! If you left us, we don’t know what we’d do! So, we’ll do whatever we can to keep you happy and keep you coming back for more. If you need specific information, simply click on the Contact Us link, located at the bottom of every page and let us know what you need.
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Is it safe to buy pre-owned kid items?
Safety is always a priority for us, as it is with any parent. If you have any questions about a product listed for sale on StorkBrokers.com, you should always feel free to contact the seller before making a purchase. Also, to get even more information, we recommend regularly checking out the product recall and safety updates provided by the U.S. Consumer Product Safety Commission here: http://www.cpsc.gov/cpscpub/prerel/prerel.html
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